Noteikumi
Simple Rules to Keep Things Clear
Last updated: December 16, 2025
These Terms & Conditions (“Terms”) govern the use of the website https://babymemorybook.eu and the purchase of products and services offered on it.
The seller is:
Baby Memory Book Limited
(Hereinafter – the Seller)
The person placing an order or subscribing to services is referred to as the Buyer or User.
By creating an account, purchasing a subscription, or ordering a product, you agree to these Terms.
- Subject of the Agreement
1.1. The Seller provides:
-access to a digital baby memory book platform via a monthly subscription, and
-the option to order a printed hardcover baby memory book.
1.2. The Buyer undertakes to provide accurate information, pay applicable fees, and comply with these Terms.
2. Account Registration
2.1. To use the services, the Buyer must create an account by registering with a username and password.
2.2. The Buyer is responsible for maintaining the confidentiality of login credentials.
2.3. The Buyer must ensure that all account and order information is accurate and up to date.
3. Subscription Plans
3.1. The Seller offers two subscription plans:
Pamata (monthly subscription or lump sum payment)
Premium (monthly subscription or lump sum payment)
3.2. The features included in each plan are described on the website at the time of purchase.
3.3. Subscription fees are billed monthly in advance.
3.4. Subscriptions automatically renew each month unless cancelled by the Buyer before the next billing date.
3.5. The Buyer may cancel the subscription at any time via their account dashboard. Access remains active until the end of the paid billing period.
3.6. Subscription fees are non-refundable, except where required by applicable law.
4. Printed Hardcover Book
4.1. The printed hardcover baby memory book is a one-time purchase, separate from the subscription fee.
4.2. The Buyer selects:
-book color,
-quantity,
-printing options
-delivery details.
4.3. The printed book is personalized and produced according to the Buyer’s specifications.
4.4. Subscription cancellation does not automatically cancel an already placed print order.
5. Prices & Payments
5.1. All prices are displayed on the website and payable in EUR or USD, unless stated otherwise.
5.2. Payments are processed securely via Stripe, a third-party payment service provider.
5.3. By making a payment, the Buyer agrees to Stripe’s applicable terms and privacy policy.
5.4. The Seller does not store full payment card details.
5.5. Electronic invoices may be issued and are valid without a signature.
6. Production & Delivery of Printed Books
6.1. After payment for the printed book is received, the Seller contacts the Buyer within 2 working days to confirm production details.
6.2. The usual production time is up to 30 calendar days.
6.3. Once production is completed, the Product is shipped via:
-DPD
-DHL
-Latvian Postal Office
6.4. Shipping is free of charge, unless otherwise stated.
6.5. Estimated delivery time is 3–4 weeks. Delivery times are indicative and not guaranteed.
7. Right of Withdrawal
7.1. In accordance with EU consumer law, the right of withdrawal does not apply to:
personalized products made to the consumer’s specifications, and
digital content or services once performance has begun with the consumer’s consent.
7.2. By purchasing a subscription and using the platform, the Buyer expressly agrees that service performance begins immediately.
8. Defective or Damaged Products
8.1. If the printed book is significantly damaged during production or delivery, the Buyer may refuse the Product.
8.2. The Buyer must notify the Seller within 14 calendar days of receipt by emailing: info@babymemorybook.eu
8.3. Photographic evidence of the damage must be provided.
8.4. The Buyer must return the Product within 14 days after notification.
8.5. Return shipping costs are borne by the Buyer unless otherwise required by law.
8.6. Upon confirmation, the Seller will offer a replacement or refund.
9. Personal Data
9.1. Personal data is processed in accordance with the Privātuma politika and Cookie Policy.
9.2. Order-related and subscription-related communications are sent to the Buyer’s email address.
10. Limitation of Liability
10.1. The Seller is not liable for delays caused by third-party service providers or force majeure events.
10.2. The Seller’s liability is limited to the amount paid by the Buyer for the relevant service or product, except where liability cannot be limited by law.
11. Governing Law & Dispute Resolution
11.1. These Terms are governed by the laws of the European Union and the Republic of Latvia.
11.2. Consumers may submit disputes via the EU Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/odr
12. Amendments
12.1. The Seller may amend these Terms at any time. The updated version is published on the website with a revised date.
12.2. Continued use of the services constitutes acceptance of the updated Terms.
